Position Summary

The Sales Account Manager is responsible for sales of all aftermarket services offered and will sell these services both remotely, and by traveling to customers. They will develop marketing and tactical sales programs to promote these services. While the ideal candidate has a strong sales background, they are optimally experienced in metal bending, have strong technical aptitude and are also organized and structured in both thought and action. This position may also coordinate closely with the CEO, COO, VP of Sales, and CS Manager. This position can be asked to perform any other functions as set forth by the National Service Manager under ever-changing business conditions.

Total compensation expected to be $125k (base + bonus).

Essential Duties and Responsibilities

The Sales Account Manager works closely with the service and sales teams to best serve our customers by providing quotations, scheduling, and information regarding our services. Essential duties include, but are not limited to:

Reach KPI sales targets for PM contracts, parts, training and technical services, and rebuilt machines
Create and institute sales campaigns to promote all of these services using multiple market channels (phone, e-mail, blasts, websites, social media)
Work in concert with other disciplines and departments to ensure a smooth operating sales organization to best serve our customer needs.
Coordinate with the sales department so as not to cannibalize the sale of new machines.
Coordinate with the field technicians in communicating and delivering services and parts to our customers.
Escalate critical customer situations to ensure customer satisfaction and protect against problems.
Work closely with the field service technicians and salesmen to estimate the value of used machines for the purpose of buying them back.
Work closely with the customer service manager to meet customer needs

Minimum Qualifications (Knowledge, Skills, and Abilities)

5+ years sales experience.
Good strategic sense and ability to formulate a vision for the future.
Ability to communicate clearly verbally and in writing.
Ability to work with the Microsoft Office suite of products including, Word, Excel, PowerPoint, and Outlook.
Ability to work with Salesforce.com.
Ability to work with Microsoft Business Central.
Highly detail-oriented and organized.
40% travel throughout the year
Knowledge and the ability to read and understand equipment manuals.
Ability to use a variety of mechanical, electrical, and testing tools successfully and effectively.
Experience with machine tool repairs (or similar)
Must pass a basic mechanical and electrical assessment.

Preferred Skills:

Sheet metal and / or fabrication experience.
Strong technical aptitude

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.